Privacy Policy

Last updated: September, 2025

Emberton Marketing Limited, trading as Venue Spark (“we”, “us”, “our”), is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share personal information when you visit our website or otherwise interact with us.

Who We Are

Emberton Marketing Limited (trading as Venue Spark)

1 Overleigh Road

Chester, CH4 7HL

United Kingdom

Contact: hello@emberton.co.uk | 01244 835661

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse, we may collect information about:

  • Pages or content you view
  • Websites or search terms that referred you to the Site
  • How you interact with the Site (clicks, scrolling, timestamps, internal links, searches)

We call this automatically collected information “Device Information.”

We collect Device Information using the following technologies:

  • Cookies – small data files placed on your device. Learn more at allaboutcookies.org.
  • Log files – track actions on the Site, collecting IP address, browser type, ISP, referring/exit pages, and date/time stamps.
  • Web beacons, pixels, and tags – electronic files used to record browsing behaviour.

Additionally, when you complete a form, download a resource, sign up to a mailing list, or request a call, we may collect personal details you provide, such as:

  • Name, email address, phone number, company name
  • Information about your enquiry or request

We refer to this as “Submitted Information.”

How We Use Your Information

We use Personal Information (Device Information + Submitted Information) to:

  • Respond to enquiries and process requests
  • Provide personalised marketing and communications
  • Analyse and improve our website performance
  • Track the success of marketing and advertising campaigns
  • Prevent fraud and maintain security

Sharing Your Information

We may share information with trusted service providers to help operate our business, including:

  • Webflow (website hosting)
  • Google Analytics 4, Google Tag Manager (site analytics)
  • Meta Pixel, LinkedIn Pixel (advertising & remarketing)
  • GoHighLevel (CRM & marketing automation)
  • Agency Analytics (performance tracking)
  • Google Drive (data storage)
  • AI providers such as OpenAI, XAI (content and automation tools)

We may also disclose information if required to comply with law or protect our rights. We do not sell your personal information.

Behavioural Advertising

We use the data we collect to show you relevant ads and marketing.

You can opt out of targeted advertising here:

You can also visit the Digital Advertising Alliance opt-out portal.

Your Rights

If you are located in the UK or EU, you have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Object to certain processing, including marketing
  • Withdraw consent at any time

To exercise these rights, please contact us at hello@emberton.co.uk.

Data Retention

We retain personal information until you opt out or request deletion.

Cookies

Our website uses cookies and pixels for analytics, personalisation, and marketing. You can adjust your cookie or browser settings at any time.

Minors

Our services are not directed to individuals under 18.

Changes

We may update this Privacy Policy from time to time. Please review this page periodically for the latest version.

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